We support over 1000 cryptocurrencies kindly visit the market section of your dashboard to view supported assets
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Discover over 400 cryptocurrencies including all the trending new listings.
Discover over 400 cryptocurrencies including all the trending new listings.
Discover over 400 cryptocurrencies including all the trending new listings.
Explore our FAQs for fast, informative answers to frequently asked questions and common concerns.
We support over 1000 cryptocurrencies kindly visit the market section of your dashboard to view supported assets
We are Web2/Web3 online platform where users
create accounts and
trade securely using our exceptional tools
After you have made a withdrawal request from WhiteRock Holdings, the withdrawal will go through various statuses. You can check the current status on your Withdrawal page.
— Not confirming email
One of the most common reasons is not confirming the withdrawal through a link in the email. This email is sent to the email address linked to your WhiteRock Holdings account, and you have 12 hours to confirm your withdrawal request before the withdrawal is automatically cancelled.
If you do not see the confirmation email, it could be accidentally filtered and moved to the Spam folder of your email account. Please be sure to check your spam folder before re-submitting a withdrawal request.
— Withdrawal hold
If an account is on withdrawal hold because of a recent security change, withdrawals will be cancelled. Users who are on hold will see a notification of this on their Withdrawal page.
Learn more about withdrawal holds here.
— Negative balance
Occasionally a fee charge can cause a small negative balance which can be resolved by transferring funds from one wallet to another. If an account has a negative balance in one of the wallets, no withdrawals are accepted until the negative balance is settled. New withdrawal requests will automatically be cancelled until the negative balance is settled.
— The wrong address
If the Send to address or other withdrawal fields are not properly entered, an error message will appear, preventing you from making a withdrawal request.
Important: Always be sure to check that you are entering the correct and complete address. If possible, copy and paste it to avoid typographical errors.
If you have any inquiries, please feel free to contact WhiteRock Holdings Support. We will be happy to help!
A third-party wallet refers to a digital wallet that is outside of WhiteRock Holdings. You will be able to move funds out of your WhiteRock Holdings wallet to a third-party wallet through making a withdrawal. Learn more about how to make withdrawals in the article How to withdraw crypto from WhiteRock Holdings. Note: Once a withdrawal has been sent from WhiteRock Holdings and successfully processed onto the blockchain, we cannot take further responsibility. For any further issues, please contact the receiving party of who you sent the funds to. If you have any inquiries, please feel free to contact WhiteRock Holdings Support. We are happy to help!
Tether is a blockchain-enabled platform launched in 2014 to make it easier to use fiat currency digitally. Every USD-pegged Tether token (USD₮) is pegged to the dollar one-to-one; therefore, 1 USD₮ is always valued at 1 USD by Tether. Tether uses a more modern approach to money to disrupt the traditional financial structure. It has made strides by enabling clients to transact with traditional currencies via the blockchain while avoiding the inherent volatility and complexity of digital currencies. Being the first blockchain-enabled platform to enable the digital use of traditional currencies (a familiar, stable accounting unit), Tether has democratised cross-border blockchain transactions.